Home Care, Dementia & Complex Care
Trusted Care Services Across London & Essex
“A particular carer was a most compassionate and reliable carer who put her heart into taking care of my wonderful mother. Thank you to the agency for finding such a lovely carer. This carer was always on time and treated mum with dignity. She was courteous and kind to us as a family.”
Review from L H (Daughter of Client) published on 15 April 2025
9.3 out of 10 on
About Us
Care that feels like home
Finding the right care is such an important decision. Whether you're choosing for yourself or someone you love, you want the same things.
Someone you can trust. A familiar face who knows your routine and lifestyle. Care that treats you with dignity and a team that picks up the phone when you need them.
That's exactly what Care Nexus is built to deliver.We provide home care, complex care, and nurse-led services, commissioned by three local authorities and chosen every day by private individuals and families who refuse to settle for less.
Our staff are all thoroughly vetted, trained to a high standard, and supported by highly experienced managers you can actually reach. Whether this is your first time arranging care or you're looking to make a change, we're here to help.
What Matters
What matters most to clients
Consistency
The same carers, every visit. Familiar faces who know your routine and your preferences.
Safety
Thorough DBS checks, quality recruitment, and ongoing staff training.
Accountability
Clear communication and managers you can reach quickly.
Trust
Your home, your data, and your dignity treated professionally
Why Families Choose Care Nexus
Since 2012, Care Nexus has grown into one of the principal commissioned care providers serving Redbridge, Waltham Forest and Epping Forest, trusted by local authorities, healthcare professionals and families across East London and Essex.
Our success has not happened overnight. Over more than a decade, we have grown steadily by delivering high-quality care, building lasting relationships and earning the trust of local authorities, healthcare professionals and families across the community.
Unlike many care agencies, Care Nexus is also a nurse-led provider. This means we can support not only everyday care needs, but also clients living with serious illnesses, complex medical conditions, spinal injuries, neurological conditions and long-term healthcare requirements.
Why Choose Care Nexus?
Trusted by Redbridge, Waltham Forest and Epping Forest Councils
CQC-Regulated Care Rated Good
Established Local Provider Since 2012
Nurse-Led Complex Care Expertise
Specialist Dementia and Elderly Care Services
Experienced, Fully Trained Care Professionals
Personalised Care Plans Built Around Your Needs
Responsive and Supportive Management Team
“We are very happy with the carers who show extra care and attention towards mum. They keep us in touch if there are any delays and are flexible to suit mum's needs. They listen attentively and take on board our feedback.”
Review from Akmal M (Son of Client) published on 28 March 2025
Care Built Around You
Every person is different. That's why we take time to understand your needs, preferences and goals before creating a personalised care plan.
Whether you need occasional support at home, live-in care, dementia care or specialist nursing support, our focus remains the same: helping you stay safe, comfortable and independent in the place you know best.
Our Services
Our Care Services
Whether you need a little extra support at home or specialist nursing care, Care Nexus provides flexible care services tailored to your needs.
From visiting care and companionship to dementia care, live-in care and complex nursing support, we're here to help you stay safe, comfortable and independent in your own home.
Visiting Care
Helping you stay independent at home with personal care, companionship, medication support and day-to-day assistance.
Domiciliary Care
Personal Care
Companionship Care
Medication Support
Complex & Nursing Care
Specialist nurse-led support for people living with complex health conditions, spinal injuries and ongoing clinical needs.
Complex Nursing Care
Spinal Injury & Rehabilitation Support
PEG Feeding
Wound Care
Live-In & Overnight Care
Round-the-clock support from experienced carers who provide reassurance, companionship and practical help whenever you need it.
Live-In Care
Overnight Care
Dementia & Elderly Care
Compassionate support that helps older adults and people living with dementia remain safe, comfortable and independent at home.
Dementia Care
Alzheimer Support
Elderly Care
End of Life Care
Providing dignity, comfort and compassionate support for individuals and families during life's most difficult moments.
Respite Care
Giving family carers time to rest and recharge while ensuring their loved one continues to receive high-quality care.
Hospital Discharge Support
Helping you return home safely after a hospital stay with personalised support and recovery-focused care.
Learning & Physical Disability Support
Helping people live independently and confidently through personalised support tailored to their goals and abilities.
Learning Disability Support
Physical Disability Support
Family Support Beyond Care
Our support does not end when care services change or come to an end. Care Nexus remains available to provide guidance, reassurance and practical assistance for families during some of life's most challenging moments.
Examples include:
Funeral-related support
Guidance after bereavement
Ongoing family assistance
Get Started
Not Sure Which Service Is Right For You?
Our friendly team will take the time to understand your needs and recommend the right care solution for you or your loved one.
