Bridging Care With Compassion
At Care Nexus, we started with a simple idea: to provide reliable and compassionate home health care services to those in need. Over the years, we have grown into a trusted provider of quality care, serving the needs of our clients with dedication and professionalism.
At Care Nexus, we are guided by a set of core values that include compassion, respect, integrity, and excellence. We believe that these values are essential to providing the best possible care to our clients, and we strive to uphold them in everything we do.
Our caregivers are some of the most experienced and compassionate professionals in the industry. They are carefully screened and trained to ensure they provide the highest level of care to our clients.
At Care Nexus, we are proud of our 12 years of dedicated service in the home care sector, demonstrating our commitment to quality and excellence, since 2012. We have consistently achieved a Good rating from the Care Quality Commission (CQC).
Providing compassionate, professional care in the comfort of our client's homes, we specialise in complex nursing care. Our tailored home care services reach across East, South East and West London.
Our success is built on the foundation of a skilled and experienced team, whose combined expertise in care spans over 60 years. Bringing firsthand experience and a deep understanding of the needs of both clients and staff, our management team comprises individuals who have worked their way up through the ranks.
Demonstrating our experience, we hold strong and longstanding relationships with local councils including Waltham Forest Council and Redbridge Council. Our commitment to quality assurance is reflected in the positive feedback we consistently receive following audits conducted in line with CQC standards. In our most recent audit, we achieved an exceptional score of 96%, demonstrating our dedication to maintaining the highest standards in safety, effectiveness, responsiveness, and overall service quality.
Employee surveys, distributed via email with the option to respond anonymously, revealed that 90% of employees rated us as a good employer. Similarly, client surveys, sent by post and allowing for anonymous responses, showed that 85% of clients rated our services as good, with 40% of respondents rating them as outstanding.
At Care Nexus, we remain committed to providing the highest standards of care while fostering a supportive and fulfilling environment for our staff. Thank you for trusting us to deliver exceptional care to your loved ones.
Golam Wayes
Managing Director
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